The generic medicines Texas Chemist offers are equivalent to their brand-name counterparts. We guarantee that they contain the same active ingredient and have the same medical effect. If you are not satisfied with the quality of the pills purchased on our website, please contact our customer support team to notify of the problem. We will give you the address which you can use to return the unused medication. As soon as we receive the product, we will start the refund procedure. Before contacting the pharmacy, please make sure that you use the correct dosage of the drug and follow the instructions for use. Keep in mind that the effect of the medicine can be postponed by fatty food and alcohol.

If you do not receive the parcel within 10-17 days, you should contact our customer support team to ask for a refund. Keep in mind that there may be an additional delay in delivery for 5 days for the customs checking. As soon as we approve your request for a refund, we will return the money. The sum paid will be reimbursed to your credit card. Keep in mind that the refund procedure may take up to 7 business days.