Do you sell only generic medications?
Yes. All the products presented on our website are generic.
Can you guarantee the drug quality?
Yes. All the products are supplied by large and trusted manufacturers, their quality is thoroughly tested and they have quality certificates. The products are manufactured in India and approved by Indian FDA company.
What is the shelf life of the products?
The expiry date of the products is specified on each pack. Different batches have different shelf lives.
Should I have a prescription to order from you?
Some pills offered by Texas Chemist require a valid prescription. If the law of your country or territory requires you to get a prescription for any of the pills which you want to buy online, you will be asked by our representative to send it after you complete the order. In this case, you can fax it to or send a scanned copy to our email. In case you don’t send us a prescription within 3 days, your order will be canceled.
How can I order from you?
If you want to place an order for any of the products offered by our online pharmacy, please read the detailed instructions given on How to Order page. It’s very easy and will not take much time.
How can I pay for pills?
We accept all major credit cards.
When is my credit card charged?
As soon as you complete the form at the checkout page and submit your order, the information is transmitted to our processing centre. As soon as it is checked, your credit card is charged. As soon as the payment is authorized, we accept and process your order.
Is it secure to enter my credit card details at your website?
We take the security of our customers seriously and take all the necessary measures to protect your personal information. You will enter credit card details on the secure order page, which is SSL encrypted.
Do you offer any discounts?
Yes, we do. We also regularly offer coupon codes and bonus pills.
How can I check the status of my order?
To check the status of your order, you should either contact our support team or check the status online through our website.
My order has not been shipped yet. I need to edit the shipping info. What should I do?
In your account section, you can leave us a message to cancel the order or to change the shipping information.
Can I cancel my order?
You can ONLY cancel your order within 10 hours from order placement. If you want to cancel your order, you must contact our customer support team by phone or via chat.
I still have questions. How can I contact you?
Texas Chemist will be glad to answer your questions. You can either call us or use a contact form on the Contact Us.