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For more information call:
Tennessee Health Careers
(931) 648-2424 or email:
Info@tnhealthcareers.net
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We are open: Mon to Thu 8:30am to 5:00pm
(Closed 12:00 to 1:00 for lunch)
Fridays and Saturdays 9:00am to 1:00pm

FAQ


Frequently Asked Questions

    1. Is Tennessee Health Careers an accredited school?
    2. Will this class transfer to college credit?
    3. Can I get a copy of my transcripts?
    4. Are a CNA and a CMA (medical assistant) the same?
    5. Is a CNT the same as a CNA?
    6. What exactly does a CNA do?
    7. Are there any age requirements to take the program?
    8. Do you accept the GI Bill?
    9. Do you accept the MyCAA, My Career Advancement Account,
      through Military One Source?
    10. I’m middle aged and haven’t been to school in years but have always
      wanted to be in the healthcare. Am I too old? Will I be in class with others my age?
    11. I have severe test anxiety. Will this affect my ability to be successful in the program?
    12. Can I start a day class and switch to evenings or weekends if I need to?
    13. Do you have to have a High School diploma or GED to be accepted?
    14. I’m pregnant, can I still take the course?
    15. Do you offer job placement?
    16. What is the average wage for a CNA in this area?
    17. Are the clinical hours included in the 110 program hours?
    18. If I have a past conviction on my record, can I still take the course?
    19. Do I have to wear scrubs for the class portion too?
    20. What is a TB skin test?
    21. Where can I get a TB test?
    22. Will the TB test I had done for my employer meet your needs?
    23. If I get a TN license, can I work in other states?
    24. How do I reschedule my state certification test?
    25. I have a license/certification from another state; can I just test out of your program?
    26. What if I start a class and have to miss time? Can I make it up?
    27. Do you offer any programs other than the CNA?

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Is Tennessee Health Careers an accredited school?

Tennessee Health Careers is an approved Nurse Aide Training program with the

TN Dept of Health and authorized to operate as a post secondary institution by the

TN Higher Education Commission.  We are not a Title IV School such as a college

or university.
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Will this class transfer to college credit?

Our program is 110 contact hours; it is the decision of the receiving college/universit

if the contact hours can be transferred to credit hours.  Our program is accepted by

Hopkinsville Community College as a prerequisite for their nurse aide training class.
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Can I get a copy of my transcripts?

Tennessee Health Careers offers a certificate of completion and therefore does not

have transcripts stating college credit.  The certificate of completion should be

presented to the receiving school as it states hours of completion/contact hours. On

occasion we complete a letter which states this.
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Are a CNA and a CMA (medical assistant) the same?

No a MA has a 2 year degree; a CNA has a certificate of completion of training.  A

MA works in a physician’s offices, has multiple duties that include medical and

administrative. They work under the supervision of a Dr.  CNA’s provide basic nursing

care, and does not perform invasive procedures, they typically work in hospitals,

nursing homes or home health care.  They work under the supervision of a RN or LPN.

The pay is about the same in this area.
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Is a CNT the same as a CNA?

A CNT (certified nursing technician) is the same.
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What exactly does a CNA do?

A CNA provides basic nursing care which includes assistance with dressing, bathing,

dressing, eating, mobility and toileting. They also take vital signs, obtain specimens,

observe and report information, as well as many other tasks. To view a sample job

description please go to the bottom of the About Us page. CNA’s work in settings

such as a Hospitals, Nursing Homes, and Home Health Care. They work under the

supervision of an LPN or RN.

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Are there any age requirements to take the program?

Students must be at least 16 years old. There is no age limit after that. Our program

consists of a wide variety of age groups starting at 16 all the way through late 70’s.
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Are you approved for veterans training under the GI Bill?

Yes we are approved for veterans training under the GI Bill.  Please visit http://gibill.va.gov

with questions regarding your VA education benefits or call 1-888-442-4551 with any

questions you may have regarding your VA benefits.
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Do you accept the MyCAA, My Career Advancement Account, through

Military One Source?

Yes we are approved for the MyCAA program. Please visit https://aiportal.acc.af.mil/mycaa/default.aspx

for more information about the MyCAA program or call 1-800-342-9647 with any

questions you may have regarding the MyCAA program.
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I’m middle aged and haven’t been to school in years but have always

wanted to be in healthcare, am I too old? Will I be in a class with others my age?

You’re never too old to follow your dreams! Our program hosts a wide variety of students

from all backgrounds, cultures and ages. Each class is very diverse and while we can’t

guarantee that you will be in class with someone your exact age, there are many peopl

in your situation that ask us this question everyday. Don’t feel intimidated by having not

been in the classroom in a while, our Instructors make learning fun and easy.
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I have severe test anxiety. Will this affect my ability to be successful in

the program?

There are 3 tests and 1 final exam through out the duration of the program. The student must

have a cumulative average grade of 70% or greater to pass theory. All of our tests are available

on audio CD. This helps people with test anxiety to focus on the question, by having it read to

them orally, rather than worrying about reading it correctly or misunderstanding. If you know

you have test anxiety, talk to your Instructor on the first day. The two of you can work together

to find a way to help you be successful.
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Can I start a day class and switch to evenings or weekends if I need to?

Unfortunately, once you start one class you cannot switch to another one. We only accept 15

students per class and most of the time our classes run at capacity. Also, each class runs at a

different pace. Even though it covers the same material, it’s presented in different time slots

which doesn’t allow for easy transfers. We encourage you to find a class that you will be able

to start and complete in it’s entirety before registering. If you start a class and cannot finish, we

will issue you a refund before 27 hours are completed. There is no refund allotted after 28 hours.

Please see our refund policy by clicking here.
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Do you have to have a High School Diploma or GED to be accepted?

No, a HS diploma or GED is not required for our program.
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I’m pregnant can I still take the course?

You must be able to meet all of the requirements in order to be successful

in the program. One of these requirements is being able to move/push/lift up to 50 pounds without

any restrictions. If you meet all of the requirements, you can certainly take the course.
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Do you offer Job Placement?

We offer job placement assistance. On your first day of class you will receive a folder of information.

Included in this folder is a list of facilities through the community and surrounding area that like to hire

our new graduates. This list includes all of these facilities’ contact information for you to get started.

You’ll also receive a username and password to access our JobsBoard online. Our JobsBoard is

made up of current CNA job openings that different agencies, home care facilities and long term

care facilities have requested that we post exclusively for our students. This is also helpful when

starting your job search.
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What is the average wage for a CNA in this area?

It is $8.75 to $13.00 an hour.
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Are the clinical hours included in the 110 program hours?

Yes, our program is comprised of 60 hours of theory and 50 hours of clinical. Students spend the

first half of class in the classroom and lab setting and then do their clinicals in a long term care facility

On the first day of class the student is given a class calendar which indicates which days are

classroom days and which days are clinical days.
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If I have a past conviction on my record, can I still take the class?

It is extremely important if you have had a past conviction, that you disclose it on your

application. We run criminal record checks on all of our students. If it is disclosed ahead

of time, our Coordinator will run your criminal record check early and will determine if

you meet the eligibility requirements before you start the course. Please refer to our

criminal record policy which states, “Individuals with a positive criminal record

may have difficulty finding gainful employment in the healthcare field and may

not be eligible for license.  Because of this, TN Health Careers has adopted a

strict criminal record policy. All applicants with a felony charge or conviction

will not be allowed into the program.  Applicants with misdemeanor charges

or convictions will be considered on a case by case basis. (You can view the

policy in it’s entirety by clicking here.)
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Do I have to wear scrubs for the class portion too?

Yes, you must wear Cherokee blue scrubs and white shoes, white socks to each and every

class and clinical day.
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What is a TB skin test?

It is an injection given just under the skin to test for a reaction. Once the TB skin test is

given the student must return 48-72 hours after to have the test read. A positive reaction

may indicate the individual has been exposed to TB or has active TB. If an individual tests

positive to confirm the person has active TB a chest x-ray is taken.
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Where can I get a TB test?

You can go to your physician’s office, Walgreens Walk-In Clinic, Rite-Aid Clinic,

Doctor’s care clinic no appointment necessary or with an appointment at Premier Medical;

fees apply if not covered by your insurance.
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Will the TB test I had done for my employer meet your needs?

Yes, as long as it was given within the past 12 months it will be just fine.
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If I get a TN license, can I work in other states?

You would need to contact the other state’s Board of Nursing or Department of Health

to find out if your license is transferable.
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I have a license from another state; can I just test out of your program?

You would need to contact Tennessee Department of Health, Nurse Aide Registry to find

out what they will require of you. Their number is (800) 778-4504 or contact Connie

Scruggs she handles all transfers from other states and challenges to the state exam. Her

number is (615) 741-7373.
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How do I reschedule my state certification test?

We schedule your initial test for you on your last day of class.  After we have submitted

all of the paperwork for you, you would need to contact the testing company, D & S

Diversified Technologies with scheduling issues or other questions regarding the test at

1-877-201-0758.
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What if I start a class and have to miss time? Can I make it up?

Please refer to our attendance policy by clicking here.
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Do you offer any programs other than the CNA?

We only offer the CNA program at this time.
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RULE 1540-1-2-.17 CANCELLATION AND REFUND POLICY

If a student wishes to withdraw from the program they must submit a letter in writing to the
program Coordinator before a refund can be processed.

Tennessee Health Careers has 30 days to issue a refund once the request has
been received in writing.

Tuition Refund Schedule (if paid in full) Full tuition amount is $965.00:

If a student withdraws before: Tuition Refund due back to student: Less Administrative Fee: Total refund Due to student
11 hours (10%) completion $723.75 (75%) $100 $623.75
27 hours ( 25%) completion $241.25 (25%) $100 $141.25
28 hours or more No refund

*There will be no refunds after the program is 25% completed. Students transferring
will be assessed a $75.00 administrative fee. Students withdrawing within 2 business
days of class start (not including Saturday/Sunday) will be assessed a $100.00 administrative fee.
**VA Students please read and Sign the VA addendum.

Any student in attendance, clinical or academic failure will NOT be issued a refund
and will still be responsible for the balance due if they have not paid in full.
Expulsion before completing 28 hours of the program will result in forfeiture of tuition.

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Criminal Record Disclaimer

Tennessee Health Careers, LLC, will complete an abuse registry check and may complete a criminal

background record check on any student prior to entering the clinical portion of the program. All

students acknowledge that a positive criminal record may lead to disqualification of completing the

program and that TN Health Careers cannot guarantee certification or gainful employment for

students with a record. TN Health Careers will provide educational training to you with the

understanding that there is always that potential for denial of certification or success in finding

employment. Falsifying information on any documents will result in denial of admission or expulsion

from our program.  All applicants with a felony charge or conviction will not be allowed into the program.

Applicants with misdemeanor charges or convictions will be considered on a case by case basis.
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Attendance

Our expectation is that students will come to class prepared on time and as scheduled. A class

calendar will be provided on the first day of class to each student. Leaving early/coming in late more

than 2 times for any reason will result in progressive discipline.

In order to be considered for an excused absence, a student must provide a written Doctor’s note.

Other extenuating circumstances will be evaluated on a case by case basis at the recommendation of

the Instructor and the final decision of the Tennessee Health Careers’ Administration. However, once

a student has missed 10 or more hours, regardless if they are excused, they will be

considered an attendance failure. Missing 10 or more hours of the course will result in

immediate expulsion from the program. If the Administration decides to allow a make-up, all

make–up time will be the financial responsibility  of  the student at the rate of $20 per hour regardless

of the circumstances surrounding the missed times. Make-up time will only be available based on

instructor availability. If a student is sponsored by an agency or facility it is the student’s responsibility

to pay for their time missed or a failed score report will be issued to the student.

Tennessee Health Careers has a zero tolerance policy on abandonment, defined by the Board of

Nursing as: “Leaving an assignment without notifying your supervisor (instructor).” Abandonment will

result in immediate expulsion from the program.
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